Once your order has been placed, it can be seen under "My Orders" in your Trade Program account. Updates on the status of your order will also be sent via email.

Changes cannot be made to an order once it has been submitted. However, if you wish to make a change to your order, contact us immediately at support@nextart.com and we will do everything we can to help you out. Possible Changes include: Adding Items, Changing Items, Changing a frame, or Changing a delivery address

If you wish to cancel your order, you must contact support@nextart.com within 12 hours of making your purchase. There maybe applicable cancellation or restocking fees if production of your order is already in progress.

If you do not receive an email confirmation regarding your order within 24 hours, first check your spam folder. If you have not received correspondence, please contact our Customer Care Team.

nextART.com accepts major credit cards issued in Canada, currently limited to Visa, MasterCard, and American Express, as well as payments made via PayPal. We do not accept any other payment methods online at this time. For assistance with your Sezzle payments, you can reach the Sezzle support team by email at shoppersupport@sezzle.com or call 1-888-540-1867. Their team is available from 8:30 AM to 5:00 PM CST Monday through Friday